When I talk to Photojunction users and they express frustration with the application, I have to know more. When we hear so many users rave about how much time it has saved them, I am just perplexed when someone feels the exact opposite. For example, I've talked to few of you who are frustrated with the time consuming nature of exporting high res layouts when you simply want to send a client a layout to approve. Or, you had to make tiny changes requested by the client and had to deal with the Problem Reporter all over again. High Res exports of layouts only need to happen once. This step in Photojunction To View More >>

Let's wrap up this Problem reporter series and stop ignoring the elephant in the room… Who needs a problem reporter anyway? After all, as we confirmed at the webinar it drives some people nuts. Well I'm glad you asked! I should start by saying it's not an unusual concept. Try googling "pre-flight", for example, and check out the Wikipedia and Adobe listings in particular. What the pre-flight process does in the printing industry is ensure that digital files sent for printing are all present, valid, correctly formatted, and of the desired type. Why? Because, if they're not, the job can't be done. To View More >>

A quick note to let you know our webinars are taking a break this week, but we'll be back on deck again next week. We're in the process of lining up a couple of interesting new webinars, including a major Queensberry announcement (more soon – can't wait!) and an interview with US photographer Justine Ungaro. You may have come across her online recently pimping her new Musée album. We're also planning a few live Photojunction webinars that we can slice and dice afterwards into a series of quick tutorials. We'll see how many Danny can fit into the hour. ;) Details soon. Take care and see you To View More >>

We just had a webinar covering the Problem Reporter. Hopefully it helped clarify some questions you all had.I'm going to talk about problems that can occur after this step. There are two ways to export your printable files from Photojunction. You can do it through Photojunction Direct (if you just need JPGs) or you can use Photoshop (required if you need layered PSDs). If you choose to use Photoshop, the process is no longer completely controlled by Photojunction and this means that, unfortunately, we can't control everything that happens. Last year Danny posted some tips to avoid these problems To View More >>

The IT guys are very excited because Queensberry is about to implement a major network upgrade, including a change of providers. We won't know ourselves when it's done. If you have lots of bandwidth at your end you'll notice a substantial speed upgrade when uploading orders. However you could notice a disruption to the following services over the next few days: FTP order uploads Account login (access to our secure server) Photojunction registrations Phone (we use VOIP). Any disruption will occur as our new DNS address propagates across the internet. Some ISPs enforce as much 24 hours for an update, To View More >>